1) Damage pieces can be exchanged
but we do check every items before shipping products to you thus if you get any dammged piece will arrange for exchange * (Courier Charges to be payed by the BUYER )
2) A Single PIECES ARE NOT RETURNABLE.
3) Products MUST NOT BE CUT or changed or Used, OR ELSE THEY WONT BE APPLICABLE FOR EXCHANGE OR RETURN.
4) For International Shipments, Custom Duty / Import Duty If Charged , It has to be PAID by BUYER.
5) VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
6) Stitched Suits, Will NOT BE Exchanged or returned for ANY ISSUES.
7) Incorrect Stitching is NOT OUR RESPONSIBILITY, We ARE NOT Responsible for ANY FAULTs in Stitching Sizes or any issues Please mention all your requirements with orders on the time
8) Catalog Book / HARDCOPYS May Or MAYNOT COME ( Their is No Assurance that Books will be Provided With the Product )
9) If You Order via TRANSPORT Option, We DON’T HOLD ANY LIABILITY of the Goods, It is OF Buyer’s OWN LIABILITY.
Your Order is CONFIRMED After we receive the Payment, and Product availability status is checked after receiving YOUR PAYMENT, Their are chances that EVEN AFTER you pay the Product MAY Not be available, we Provide Easy Refunds or Adjustments if that Case Occurs.
Terms & Conditions
Terms & Conditions : Updates 2018
The term '[Sonal Textile]' or 'us' or 'we' refers to the owner of the website whose registered office is [address]. Our company registration number is [company registration number and place of registration]. The term 'you' refers to the user or viewer of our website.
"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"
Website privacy – Update 2018
Sonal Textile is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
Sonal Textile may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/3/2018.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to #505 New Shri Ram Market,Opp Ratan Market,Ringroad Market Area Surat 395002 Gujarat India
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
#505 New Shri Ram Market,Opp Ratan Market Ringroad Market Area
Surat 395002 Gujarat India
Telephone No. +91 9512387699
E-Mail ID : email@example.com
A disclaimer may specify mutually-agreed and privately-arranged terms and conditions as part of a contract; or may specify warnings or expectations to the general public (or some other class of persons) in order to fulfill a duty of care owed to prevent unreasonable risk of harm or injury. Some disclaimers are intended to limit exposure to damages after harm or injury has already been suffered. Additionally, some kinds of disclaimers may represent a voluntary waiver of a right or obligation that may be owed to the disclaiming.
Disclaimers vary in terms of their uniformity. Some may vary depending on the specific context and parties involved, while other types of disclaimers may strictly adhere to a uniform and established set of formalities that are rarely or never modified, except under official authority.
Website disclaimer covers the following:
Website disclaimer – Update 2018
The information contained in this website is for general information purposes only. The information is provided by [Sonal Textile] and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of [Sonal Textile]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Sonal Textile takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Cancellation & Refund Policy
Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.
Cancellation Policy – Update 2018
Sonal Textile believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Refund Policy – Update 2018
When you buy our products/services, your purchase is covered by our 10-day Return guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a Order amount refund Diducting Shipping costs both in wards and outwards along with the Taxes also Customer needs to Ship back the items to our R&D Department Office Door Delivery Via courier or any other logistic mode which delivery the goods at Office Door, in such cases Transport or Branch Pickup Return Orders wont Be processed and Entertained for any reason if customer is unable to deliver the goods at office location door delivery. We Deal and Supply On Fabric Products that are selling good and stands for good rapport every Which have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a return, simply contact us with your purchase details within ninety (10) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a return – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Returns are being processed within 21 days period.
Shipping & Delivery Policy
Shipping & Delivery Policy (Products) – Update 2018
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or Transport Logistic and Carriers and speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Sonal Textile is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 21 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Sonal Textile is in no way responsible for any damage to the order while in transit to the buyer. Payments Sonal Textile is proud to use Ebs Payments for fast, easy and efficient secure payments. All major credit cards are accepted.
Shipping & Delivery Policy (Services) – Update 2018
Delivery of our services will be confirmed on your mail ID as specified during registration Or On Whatsapp Support Where Customer Had Placed Order. For any issues in utilizing our services you may contact our helpdesk on (+91 8469985455)
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product,Dimensions,Paking and Special Packings. For multiple products ordered from the same category the programe adds up the weight of all the units ordered and charges a single delivery fee.
However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Pearl Set and Shirts he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different Dispatch Facilities.
The minimum weight taken into account is 5000 gms (only for documents) for domestic shipments and 10000 gms for international shipments. There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.
The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.